Location Manager Jobs at Anchor

With over 1,500 housing locations, our Location Managers make up a big part of our Housing Services Team and play a vital role by supporting the residents across our extensive housing portfolio to live independently and happily within our communities.��

If you want a career that balances heart and head, connects you with people every day, and offers real purpose, then this role could be perfect for you.

What are the responsibilities of Location Managers at Anchor?��

This varied role encompasses managing resident properties and communal areas, handling tenancy matters, and fostering positive resident relationships. Daily responsibilities include:

Managing properties and supporting residents to live independently
Letting properties, managing rent accounts, and addressing anti-social behaviour
Ensuring repairs and maintenance are carried out promptly and to a high standard
Listening to residents, resolving issues proactively, and handling complaints with care and ownership
Maintaining trust through clear, consistent communication and setting expectations
Ensuring all health and safety checks and risk assessments are completed in line with policy
Collaborating with external agencies (local authorities, care providers, social workers) to ensure residents get the support they need
Encouraging residents’ social inclusion through community and internal events

Check out the .��

What are the requirements of Location Managers at Anchor?

All Location Managers benefit from a great induction process and training opportunities, to give them the skills and confidence they need to support their residents as required. ��

As the role of a Location Manager at Anchor is varied and incorporates many interchangeable skills, we do look out for those who have experience from different industry areas such as hospitality, facilities management, military and retail.��

Other skills we look for include:

Strong relationship management and communication skills
A resilient, problem-solving mindset with a willingness to learn
The ability to lead, manage multiple responsibilities, and work collaboratively across teams
A genuine passion for helping older people live fulfilling, independent lives

��

��
��

Debbie - Location Manager

I’ve just marked my 10 years at Anchor and can honestly say that I enjoy the job now just as much as I did the first day I started in post. I embrace Anchor’s core values and always want to do the best for the residents. I enjoy everything about the job and just absolutely love seeing residents when they first move in to when they are settled. I always put a Welcome to your new home sign on the door of every new resident which always makes them smile. I have excellent contacts in the local community which I can draw on to bring different entertainment for the residents e.g. Therapy ponies, local entertainment, circus, alpacas, local college to name a few. Here is to another 10 years making a positive difference!